Progress Grove support Help with Progress Grove

Questions about the app, the school Sheet or a privacy review? Start here.

Contact us

Our support address is being set up. Until then, the answers below cover the most common questions.

Please don't include student names or other student details in your email.

Does Progress Grove need Wi-Fi or an account?: No. There are no accounts, and every feature works offline. Data leaves the device only when you export a file and choose where it goes.
Where are records stored?: In the app's private storage on your iPhone or iPad, encrypted by iOS. They stay there until you export them to your school's Google Drive folder, erase them or delete the app.
Does the app use student names?: No. Students are a number and a badge. Names appear only in the Roster tab of your school's own Sheet and in reports saved to a restricted folder.
How do I erase everything on a device?: In the app, open Settings, choose Erase all data on this phone, then Erase all data. Use it when you finish with Progress Grove or your school asks for records to be removed from the device.
Is dictation private?: Dictation is optional. Speech is turned into text on the device only, and the audio is not saved.
What does a school need?: An iPhone or iPad for each staff member who records, and Google Workspace for the school's Sheet and reports.